Alucard Implementation Management Software

TERMS and CONDITIONS

Terms & Conditions of Sales Scope of Application on installing a AIL-TDCL product for the first time, the user accepts the terms of the AIL-TDCL End-User License Agreement . These Terms & Conditions of Sales constitute the agreement between AIL-TDCL ("We") and anyone considering or making a purchase (the "Customer" or "You") of the registration numbers required to unlock the versions of AIL-TDCL products. These Terms & Conditions of Sales may be modified at any time, the applicable conditions are those published on the Website at the date of purchase. Pricing Prices quoted on our Web site are valid at the time of ordering. They are indicated and invoiced in UK pounds. VAT is included in our prices where stated. Delivery A license number & CD-ROM or packaged version of the software will be sent by postal mail once the payment is received and accepted. A CD-ROM, a registration number and an invoice will be sent to the address indicated by the customer at the time of purchase. To prevent possible lost of data, we advise our Customers to save their license number and invoice upon receipt. Returns All AIL-TDCL software is supplied in sealed packages and cannot be returned for refund if the seals are broken, tampered with or damaged. We accept returns only if software is still factory sealed and boxed, returns cannot be accepted for opened software, as the product licence key has been exposed. If you need to return any purchase as a result of your incorrectly purchasing an item, we reserve the right to levy a 20% restocking fee, and all delivery charges are non-refundable. Should you need to return an item, please ensure you contact us beforehand, so that we can authorise the return. Restitution Right The right of restitution does not apply in the event of the sale of serial numbers required for the release of the demo- versions of the software. Payments are only considered to be firm and final. There cannot be any exchange or refund. Privacy We receive and store all information you enter on our Web site or give us in any other way. We will not use or disclose any personal information obtained from you for anything else other than account-management purposes and communications with you. We may contact you by email to inform you about new products, updates or services when available. If you do not want to receive such notifications, send us your request using the Enquiry Form with your full name and email address. Your Obligations You commit yourself to: Provide reliable information about yourself Agree with these Terms & Conditions of Sales Respect the terms of the AIL-TDCL End-User License Agreement attached to the product. It is your responsibility to ensure that you have carefully checked the details of your Order. Any non respect to your obligations may result in the permanent loss of your rights to use the delivered license(s) from AIL-TDCL, including services supplied with the licence(s). Limitation of Liability Although We try to correct all errors or omissions as soon as possible once they have been brought to Our attention, We do not guarantee that Our software will be available and in a fully operating condition nor that the information provided by AIL-TDCL will be free of errors or omissions. AIL-TDCL company cannot be held responsible for any complaints and/or any proceedings regarding the usage of the AIl-TDCL products. The customer must protect himself from the loss of data. Because a new installation or a modified installation of the software might create a risk of loss of data, the customer must secure the data by all means available. Communication As far as the contracting partners communicate by Email or through our Web site, they acknowledge the unlimited value of the declaration of intention, transmitted by these means, in accordance with the following regulations. In an Email or through our Website, normal statements cannot be suppressed or modified to make them anonymous. The statements must indicate the Email addresses of the senders, the dates and hours of dispatch and, at their end, a repetition of the senders' names. An Email received in accordance with these regulations will be considered as being sent by the other partner provided that no proof to the contrary is furnished. All messages transmitted to AIL-TDCL must be written in English. Cession of Claims The customer is not allowed to assign or transfer rights and obligations arising from this contract Validation You acknowledge that you have read and accepted the order conditions, the information about the characteristics of the products or services ordered, the price, delivery, the conditions of use of the license as well as the General sales conditions before placing your order. The contract is created once the customer has purchased the software and AIL-TDCL acknowledged and proceeded with the order. Data stored by the AIL-TDCL company are the proof of all transactions between the company and its customers. Commercial and Legal Domicile Commercial domicile for the performance of the contracting parties is the registered seat of AIL-TDCL, England. The legal domicile is agreed to be the court competent for the place of performance, if the customer is a tradesman, a legal person or special institution by public law or if he does not have a general venue in the UK. The contracting parties agree, that all legal relations of this contract now and after fulfillment of the contract shall be construed and enforced in accordance with UK law. Customer Support If you have any questions concerning this Terms & Conditions of Sales, please contact us using the Enquiry Form

You may contact us by telephone on +44 (0)1942 723111 or by post to AIL-TDCL, Alucard House, Willowfield Grove, Ashton, Wigan, WN4 9NN, England.

Alucard Inchoate Ltd & The Delamere Consultancy Ltd - developers of PC Solutions since 1979.